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Vic de Aranzeta
Design,  Video,  Photo






Company
NCX
Project
Carbon-credit marketplace MVP (2022)
Contributions
Data Visualization, UI Design, UX Design, Content Strategy, Content Design
Role
Design Lead 
Industry
Climate, Finance 



Bringing data visualization to carbon credit markets


NCX, a forest carbon marketplace that connects corporations to landowners, identified an opportunity to balance supply and demand in the market by implementing an Order Book — common in financial markets — to bring live data to landowners for the first time and improve the marketplace experience.

I redesigned the experience for how NCX matched landowners with carbon credit buyers by implementing an Order Book and data-visualizations in the marketplace, leading to reduced revenue risk by millions per project cycle, increased growth on the platform, and increase in matches. 



Reduced risk 


by millions per project cycle by pivoting to an order book model

4x growth


in carbon supply on the platform 

20% 


reduction in landowner support tickets related to market confusion

$XM


in payments delievered to landowners






Landowners were making anxious, uninformed financial decisions due to a confusing product experience that lacked market visibility and data transparency. Through customer support tickets, interviews, and surveys, I discovered users didn't understand how to price their credits or trust the system. The lack of data was the biggest problem. 

The challenge I faced here was translating complex financial market concepts into an intuitive and highly interactive interface for non-technical landowners, while working within tight tech constraints and a 5-week delivery timeline.









The order book MVP successfully reduced business risk by millions per project cycle and led to 4x growth in supply on the platform. 

By structuring the experience around actual questions users had, implementing progressive disclosure of market data, and creating a transparent side-by-side market view, the redesign significantly lowered support tickets related to market confusion, and increased matches.







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